Complaints policy – 20 September 2018

We hope you are happy with the service you receive from Elle Turner Creative. It’s extremely important to us that you have a good experience with our products and /or services.

If, however, you have any concerns, please email Elle with the details ( or write to her at:

Elle Turner Creative

5 South Charlotte Street



and she will try her best to find a solution.

It’s our aim to respond to concerns as quickly as possible. Please make sure you’ve given us a way to contact you! (Whether by post, email or phone – your choice).